Posted by: unhcragd | July 18, 2009

How to Make Friends

friendscell

This post by Caroline Jaine at Worldbank blogs speaks to the simple things we can do to truly engage refugees as partners and create healthier work environments both at headquarters and in the field.

“There is a need to grasp that every activity you are engaged in will influence (there is no such thing as “not communicating” – everything sends a message). So, the way the phone is answered, your level of cultural awareness, the tone of an email, the policies you promote, and physical campaigns (e.g. military/peacekeeping/law enforcement activity) will all have an impact on your effectiveness to communicate other messages.”

Click here for the full post.

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